Privacy Policy
True South ("we," "us," or "our") operates the website truesouthbuilt.com. This policy describes how we collect, use, and protect the information you provide when you use our site or contact us.
Information We Collect
When you submit a contact or inspection request form, we collect the name, phone number, email address, and street address you provide, along with the nature of your request. We do not collect payment information through this website.
Like most websites, we also collect standard server log data when you visit — including IP address, browser type, pages visited, and referring URL. This information is used only for site security and aggregate analytics.
How We Use Your Information
We use the information you submit to:
- Contact you about your inspection or service request
- Schedule on-site inspections or estimates
- Follow up on ongoing projects
- Send information you've requested about our services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Communications
By submitting a contact form, you consent to being contacted by phone, text, or email regarding your request. You may opt out of text communications at any time by replying STOP.
Data Retention
We retain customer information for as long as necessary to service your account and comply with applicable legal obligations. If you would like your information removed from our records, contact us at arkansas@truesouthbuilt.com.
Cookies
This website may use cookies for basic site functionality and analytics. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though some site features may not function correctly as a result.
Third-Party Services
We may use third-party services such as Google Analytics to understand how visitors use our site. These services may collect usage data subject to their own privacy policies.
Security
We use reasonable technical and administrative measures to protect the information you share with us. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this policy, contact us at:
True South
Northwest Arkansas
(479) 966-9404
arkansas@truesouthbuilt.com
Effective date: January 1, 2025